The Problem with Running a Team on Personal WhatsApp
As your business grows: customers message your personal number at 11 PM, when staff leaves all history is lost, two agents reply to the same customer, and managers cannot see what staff are saying.
What a WhatsApp Team Inbox Includes
- Shared Inbox — All agents share one WhatsApp number
- Conversation Assignment — Assign chats to specific agents
- Online/Offline Status — Route to available agents only
- Internal Notes — Private notes visible to team, not sent to customer
- Role-Based Access — Owner, Manager, Staff permissions
Watarang STARTER plan (₹999/month) supports 3 team members. Start your 14-day free trial.