The No-Show Problem Is Costing You More Than You Think
A clinic with 20 appointments/day at ₹300 average and 25% no-show rate loses ₹39,000/month. The fix is a WhatsApp reminder — everyone reads WhatsApp.
Setting Up in Watarang
Create an APPOINTMENT_REMINDER automation: "Hi {{name}}! Reminder: Your appointment is tomorrow at {{time}}. Reply YES to confirm." Add a second 1-hour reminder for best results.
Additional Automations
- Post-visit review request (2 hours after appointment)
- Re-booking reminder (25 days after last visit)
- Birthday greeting with discount
ROI Calculation
Salon with 30 appointments/day, ₹400 average, 25% no-show rate: reducing no-shows from 25% to 10% saves ₹31,200/month. Watarang cost: ₹999/month. ROI: 31× per month.